Build an Exceptional Customer Journey
We aim to make it as easy as possible for customers to access and purchase Volvo Group vehicles, parts and service, and financial services by selling or “bundling” them as a total offer. We are looking for solutions that enhance our key market differentiators of speed, flexibility, responsiveness, and reliability in every customer interaction, and increase our integration with Volvo Group Brand Partners, with a focus on digital channels. In doing so, VFS will become a primary reason customers decide to purchase Volvo Group products.
FINANCING NEXT GENERATION TRANSPORT SOLUTIONS
New Technologies such as automation, electromobility, and connectivity are changing our customers’ needs, priorities, and challenges. VFS is committed to transitioning into new solutions and business models that support our customers’ continued success. We are looking for platforms and product offerings that allow for faster and easier vehicle access (through ownership or other means) — and expand access to demographics who might not otherwise purchase a Group product or service.
DIGITAL TRANSFORMATION FOR BUSINESS EXCELLENCE
Operational excellence is fundamental to VFS, defined as both the efficiency of our business and the effectiveness of our processes. We are looking for solutions that can provide a level change in business performance, made possible through digital transformation.
What does the financial services industry look like in 10-20 years? We are looking for solutions that re-engineer long held assumptions in terms of business models, sources of capital, credit and risk evaluation, and capital flows.
If you have an idea which isn’t listed under the categories above but is relevant to VFS, then please apply.